Plumbing FAQs | Texas Plumbing and Drain

FAQ

Find answers to common questions about our plumbing services. Learn what to expect before scheduling your repair, installation, or new construction project across the DFW Metroplex.

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Still Have Questions?

Our team is happy to answer your questions and help you choose the right plumbing solution for your home, business, or property across the DFW Metroplex.

General Question

What types of properties do you service?

We service residential homes, multi-unit properties, and commercial buildings throughout the DFW Metroplex. Whether it’s a single-family home, a new construction build, or a commercial property, our licensed team is ready to get the job done right.

Do you offer both one-time and ongoing services?

Yes. We handle everything from one-time repairs and installations to ongoing plumbing maintenance for homeowners, contractors, and property managers across the DFW Metroplex.

How quickly can you respond to an emergency?

We offer same day service and respond as fast as possible when you need us most. When a burst pipe or major plumbing failure hits, don’t wait — call us at (682) 452-6455 and we’ll get someone out to you quickly.

Are your plumbers licensed and insured?

Absolutely. Texas Plumbing & Drain is fully licensed and insured. Our license number is M-38427, issued through the Texas State Board of Plumbing Examiners. You can trust that every job is handled by a qualified professional.

Drain problems

Why is my drain constantly clogging?

Frequent drain clogs are often caused by grease buildup, soap residue, hair, food waste, or tree roots invading your sewer line. If the same drain keeps clogging, it may indicate a deeper plumbing issue that requires professional inspection and repair.

What causes slow drains?

Slow drains are typically caused by accumulated debris, grease, soap scum, mineral buildup, or partial blockages within your plumbing system. A professional plumber can identify the cause and restore proper drainage before the problem worsens.

When should I call a plumber for a clogged drain?

If a clog keeps returning, affects multiple drains, causes foul odors, or results in water backing up into your home, it’s time to call a professional plumber. Prompt service helps prevent more serious plumbing damage.

Toilet Replacement & Repair

When should I replace my toilet instead of repairing it?

If your toilet frequently clogs, leaks, rocks, has visible cracks, or requires repeated repairs, replacing it is often the more cost-effective long-term solution. A plumber can evaluate its condition and recommend the best option.

How long does it take to install a new toilet?

Most standard toilet installations can be completed within a few hours. The exact timeframe depends on the condition of the existing plumbing and whether additional repairs or modifications are needed.

Can you install customer-supplied toilets?

Yes. We can install customer-supplied toilets as long as the fixture is compatible with your existing plumbing. Our team will ensure it’s installed properly for reliable, leak-free performance.

New Construction Plumbing

What plumbing services are included in new construction?

New construction plumbing typically includes water supply lines, drain and sewer systems, gas piping, fixture installation, water heaters, and final plumbing connections. We provide complete plumbing solutions for residential and commercial construction projects.

When should a plumber be involved in a new construction project?

A plumber should be involved during the planning and framing stages to properly design and install the plumbing system before walls and floors are finished. Early planning helps avoid costly changes later in the project.

Do you provide plumbing for custom homes and commercial buildings?

Yes. We provide professional plumbing services for custom homes, remodels, commercial buildings, and other new construction projects, ensuring every installation meets local building codes and industry standards.

Fixture Installation

Do you install faucets, sinks, showers, and other plumbing fixtures?

Yes. We install a wide range of plumbing fixtures, including faucets, sinks, showers, bathtubs, toilets, garbage disposals, and more. Our team ensures every fixture is installed correctly for long-lasting performance.

Can I upgrade my plumbing fixtures without remodeling?

Absolutely. Many plumbing fixtures can be upgraded without completing a full remodel. Replacing outdated faucets, sinks, toilets, or shower fixtures is a simple way to improve both appearance and functionality.

How long does fixture installation take?

Most plumbing fixture installations can be completed in a few hours, depending on the type of fixture and the complexity of the installation. We’ll provide a clear timeline before work begins.

Slab Leak Detection

What are the signs of a slab leak?

Common signs include unexplained increases in your water bill, warm spots on the floor, low water pressure, and the sound of running water when all fixtures are off.

How do plumbers detect a slab leak without breaking the foundation?

We use advanced, non-invasive slab leak detection equipment to accurately locate leaks under the foundation before any repair work begins.

Is a slab leak an emergency?

Yes left untreated, slab leaks can cause serious structural damage to your foundation, so it’s best to address them as soon as possible.

How much does slab leak repair cost?

Cost depends on the leak’s location and severity. We provide an estimate after diagnosing the issue.

Tankless Water Heater & Recirculation

Is a tankless water heater worth it?

Tankless water heaters provide continuous hot water and improved energy efficiency compared to traditional tank units, making them a popular long-term investment.

How long do tankless water heaters last?

With proper maintenance, tankless water heaters typically last significantly longer than traditional tank water heaters.

What is a recirculation system, and do I need one?

A recirculation system keeps hot water readily available at your fixtures, reducing the wait time for hot water especially useful in larger homes

How much does it cost to install a tankless water heater?

Cost depends on your home’s setup and the unit selected. We provide a free estimate before installation.

Smoke Test (Sewer/Drain Inspection)

What is a plumbing smoke test?

A smoke test involves introducing safe, non-toxic smoke into your sewer or drainage system to identify leaks, cracks, or damaged pipes.

Why would I need a smoke test done on my property?

Smoke testing helps identify hidden leaks or damage in your sewer/drain system before they become costly repairs.

Is a smoke test safe for my home?

Yes, the smoke used is non-toxic and safe for residential and commercial properties.

Sewer Line Repair & Replacement

What causes sewer line damage?

Common causes include tree root intrusion, aging pipes, ground shifting, and blockages.

How do I know if I need sewer line repair?

Signs include slow drains throughout the house, sewage odors, gurgling sounds, or sewage backups.

Can a sewer line be repaired without digging up my yard?

Depending on the damage, trenchless repair methods may be an option we’ll assess your specific situation and recommend the most effective solution.

How long does sewer line replacement take?

Timeline depends on the scope of the project; we’ll provide an estimated timeline after inspection.

Burst Pipe Repair

What should I do if a pipe bursts in my home?

Shut off your home’s main water supply immediately, then call a plumber right away to prevent further water damage.

What causes pipes to burst?

Common causes include freezing temperatures, aging pipes, high water pressure, and corrosion.

Is burst pipe repair covered by homeowners insurance?

This depends on your specific policy check with your insurance provider for coverage details.

How fast can you respond to a burst pipe emergency?

We treat burst pipes as emergencies and respond as quickly as possible to minimize water damage.

Kitchen & Bathroom Plumbing

How much does it cost to re-plumb a bathroom remodel?

Cost varies based on scope full remodel vs. fixture updates. We provide a free estimate based on your project.

Do you install garbage disposals and new sink fixtures?

Yes, we handle kitchen plumbing installations including sinks, faucets, and garbage disposals.

How long does a bathroom plumbing remodel take?

Timeline depends on the scope of work we’ll give you an estimated schedule during your consultation.